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What to Expect

When walking into our office for the first time, most patients are happily surprised to find that they have not walked into a stark, ordinary and mundane treatment facility. Instead they have the feeling that they have walked into someone's living room.

We understand that for many, going to the doctor can be a stressful experience. At Newport Family Foot Care, we strive to make our patients feel at ease. We have found that having a homey and warm waiting area along with a friendly and relaxed attitude from both Dr. Sheff as well as his office staff is not only helpful for our patients, but our amiable demeanor is often quite contagious!

The staff at Newport Family Foot Care is dedicated to making our patients feel welcome when they come to our office. Our staff is always happy to oblige by answering questions about office policies, arranging future appointments, coordinating insurance benefits, etc.

Appointment Scheduling Details

Please arrive 15 minutes before for your first scheduled visit to allow time to complete the necessary paperwork, including our health history form as well as privacy act information. Please be sure to bring all of your insurance information with you as well, as we use this information to submit all the required billing forms to your insurance company on your behalf. Please also bring a list of any medications you are taking, including over-the-counter vitamins and supplements and alert us to any allergies you may have.

Insurance

Our office accepts a variety of HMOs, PPOs, and other health plans. Please call our office to verify acceptance of your insurance carrier.

Accepted Insurance Carriers

  • BlueCross BlueShield
  • United Health Care of New England
  • Medicare
  • Neighborhood Health
  • Caremark
  • Aetna
  • Cigna
  • Tricare
  • HMO Blue
  • Rite Care
  • Definity Health
  • Consolidated Health
  • Health Care Value Management
  • Tufts
  • Harvard Pilgrim Health Care

Payment Options

Most insurance plans are accepted at Newport Family Foot Care. Since Dr. Sheff is a specialist, some insurance plans require a referral from your primary care physician in order to be seen at our office. We have a very good relationship with the primary care physicians in the Newport area and are happy to assist you in obtaining a referral should you forget to do so. However your insurance carrier will inform you that obtaining a referral is your responsibility and we appreciate any help from our patients in obtaining these.

Your insurance carrier may not cover some services provided. We will always try to work with your insurance plan to have our services covered for you. However if it is determined that your treatment(s) are not covered, we gladly accept cash, personal or business checks as well as VISA and MasterCard. Payment and any co-payments dictated by your insurance carrier are expected at the time of your visit.

Please be aware that most insurance carriers will allow an initial visit to permit Dr. Sheff to examine you as well as determine if you require treatment and/or surgery. If you are unsure if your insurance carrier allows visits to specific specialists such as Dr. Sheff, please either contact us or your insurance provider.

Facilities

At Newport Family Foot Care, we have our own digital x-ray facilities, electronic medical records, cutting edge laser technology, computerized gait scan analysis as well as the ability to perform lower extremity Doppler studies to examine one's circulation. Minor procedures are performed here on a daily basis under local anesthesia as well as innovative procedures for the treatment of many common but difficult foot conditions. More extensive procedures are performed at Newport Hospital, as these often require the assistance of an anesthesiologist.